Privacy Policy
Welcome to Olympus Tuning. Your privacy is paramount to us. This Privacy Policy describes how Olympus Tuning ("we", "us", or "our") collects, uses, and shares your personal information when you visit our site, use our services, or interact with us. Our online platform is designed to showcase our services such as engine tuning, performance upgrades, dyno testing, suspension modifications, and ECU remapping, as well as facilitate appointment bookings and provide vehicle tuning information.
Information We Collect
We collect various types of information in connection with the services we provide, including:
- Personal Identification Information: We may collect personal data such as your name, email address, phone number, and postal address when you book an appointment, request a quote, or subscribe to our newsletter.
- Vehicle Information: To provide accurate tuning and modification services, we may ask for details about your vehicle, such as make, model, year, and VIN.
- Technical Data: When you visit our online platform, we automatically collect information sent by your browser, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This helps us understand how users engage with our site.
- Communication Data: Records of any correspondence or communication you have with us, including emails and phone calls, may be stored.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services: To book appointments, deliver the requested automotive services (e.g., engine tuning, ECU remapping), and manage your service history with us.
- Communication: To respond to your inquiries, provide updates on your service, send appointment reminders, and deliver important information about our services.
- Improvement of Services: To understand how our services are used, identify areas for improvement, and develop new offerings.
- Marketing: With your consent, we may send you promotional materials, newsletters, or offers related to our services that might be of interest to you.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal identification information to outside parties without your consent, except in the following limited circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our online platform, conducting our business, or serving you, provided those parties agree to keep this information confidential. This could include scheduling software providers or IT support.
- Legal Requirements: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business assets.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using secure servers and encryption technologies. While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure.
Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
- Right to Erasure: In certain circumstances, you may have the right to request the deletion of your personal data.
- Right to Object/Restrict Processing: You may have the right to object to or request restrictions on the processing of your personal data.
- Right to Data Portability: You may have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
Third-Party Links
Our online platform may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "last updated" date at the top of the policy will be revised. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Olympus Tuning
543 Elizabeth Street
Melbourne, Victoria, 3000
Australia